Support
How to reach the Lupo team, and what to include so we can help you quickly.
Contact us
Email is the fastest way to reach us. Our support inbox is monitored by the Lupo team.
You can also call us at (+1) 404 940 5306
Product documentation
Step-by-step guides for creators, instructors, and learners are available in the product documentation.
What to include in your request
The more of the following you can share, the faster we can find and fix the problem:
- The email address of your Lupo account.
- Your company and department name, if you use Lupo through your organization.
- The address (URL) of the page where the problem happened.
- What you were trying to do, what you expected, and what happened instead.
- Screenshots and the approximate date and time — they help us find the right logs.
Connected apps (Zoom)
Instructors who connect their Zoom account to Lupo can review, connect, or disconnect that connection at any time from the Integrations page inside Lupo (Learn → Integrations → Zoom).
You can also remove Lupo's access from the Zoom side at any time from the Zoom App Marketplace, under your added apps.
Privacy and data requests
To learn how Lupo handles personal data, read our Privacy Notice. To exercise your data rights (access, correction, deletion), you can: