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Enrolling People in a Course

TL;DR; Open the course's People tab, click Enroll User, enter the person's email, pick their role (Student or Observer), and send the invitation. They'll see the course in their My Courses list as soon as the course is Published.

Enrollment is how you put a learner — or an observer — into a course. Everything about who can see and take a course runs through enrollment.

Finding the People tab

From a course's details page, click the People tab. That's where enrollment lives. You'll see the list of people currently enrolled, along with their roles and any enrollment actions.

Course details page showing the People tab with enrolled learners

Enrolling one person

Click Enroll User. You'll get a short form:

  • Email address — the person's email. Lupo will look them up by email; if they don't have an account yet, one will be created for them. You can invite external email addresses (outside your company's domain) the same way.
  • Role — either Student (takes the course, progress tracked) or Observer (read-only, progress not tracked). See Roles in a Course for the full breakdown.

Click Send Invitation. New users receive an invitation email with a sign-in link valid for 30 days. Existing users are enrolled immediately and notified. The course appears in their My Courses list as soon as the course is Published.

Note that Instructors cannot be added through this form — the Enroll User modal only offers Student and Observer. Adding someone as an Instructor requires administrator access.

Enrolling many people at once

If you need to enroll more than a handful of people, do it via CSV instead of clicking through the form for each one. See Bulk Enroll With CSV for the format and upload steps.

What happens after enrollment

As soon as a person is enrolled in a Published course, the course shows up in their My Courses list and they can start working through the sections.

If the course is still in Draft, enrolled people won't see it yet. You can safely enroll your cohort ahead of time and they'll see the course the moment you flip its status to Published — a useful pattern for coordinated launches where you want everyone to start at the same time.

Changing a role

From the People tab, click Change Role next to a person's name, pick the new role from the pop-up, and click Change Role to confirm. Changes take effect immediately.

Removing someone from a course

Click Remove next to a person's name to unenroll them entirely. Their course progress is permanently lost when they're removed, so only do this when you're certain — it's not the same as deactivating their account, which preserves the historical record.

If you just want to revoke someone's access temporarily, consider changing their role to Observer instead of removing them.

Re-enrolling someone

If a person was in the course before and you re-enroll them, their previous progress may still exist in the activity feed even if it's no longer showing on their course page. When in doubt, check the Reports tab to see what the historical record shows before re-enrolling.

Common enrollment patterns

Whole-team launch. For a required course, enroll everyone in the relevant department at once using the CSV bulk upload. Flip to Published on launch day and everyone sees the course simultaneously.

Cohort-based rollout. For time-bound training — a new-hire curriculum, a quarterly compliance module — enroll the specific cohort, track completion at the cohort level, and archive the course when the cohort wraps up.

Observer preview. Before publishing, enroll a trusted colleague as an Observer so they can walk through the content and give feedback without their clicks affecting your learner analytics.

Where to go next