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Take an On-Demand Course
TL;DR; A course is a list of sections, and each section holds activities. Open the course from My Courses, move through it with Next and Previous, and open Your progress to see how much of the required work is done.
Before you start
You need to be enrolled in the course. See Find your courses.
This page covers courses you work through at your own pace. An instructor-led course opens on its schedule instead — see Self-register for a class.
Steps
Open the course from My Courses. How you get in depends on whether you've started it:
- A course you haven't started is a tile in the course list. Its On-demand or Self-paced button opens straight into the course material. View Course or View Video opens the course's content page, with its sections listed.
- A course you've started but not completed — once you've opened anything in it — appears under Your courses near the top of the page instead, and no longer has a tile. Its card shows your percentage complete and a Resume button, which opens an activity you opened but haven't finished. If there isn't one, an on-demand or self-paced course opens at the first activity you haven't finished, and any other course opens its content page.
If you're also enrolled in an on-demand or self-paced version of the same course that you haven't opened yet, the card gives it its own line, marked Not started, with a Start button.
On the content page, sections are shown as panels you can expand and collapse. The first one opens automatically, and you can keep more than one open at a time. Each section header shows how much of it you've done — for example, "3 of 5 required completed". Some sections group their activities into lessons; select a lesson to expand it.
Each activity row shows a status icon (Not started, In progress, Completed, or, for a quiz, Failed), the activity's title, and a label for its type, such as Video or Document. A video with a set length shows its length in minutes instead, and a quiz you've attempted shows your best score and whether you passed. Activities that don't count toward completion carry an Optional badge.
Select any activity to open it. At the bottom of the activity, use Next and Previous to move through the course in order (they read Next Section and Previous Section where a section ends), or Course Content to go back to the content page. The Course Content list beside the activity lets you jump to any other activity.
Nothing is locked by default, so you can take activities in any order. The one exception is a quiz that has been set to unlock only after you complete the earlier activities in its section.
On the content page, select Your progress to expand it. It shows your percentage for the whole course and how many required activities you've completed. Even while it's collapsed, its status chip reads Not started, In progress, or Completed.
To get back to something you worked on recently, expand Recent activity next to it and select the activity.
What this doesn't do
Finishing an activity doesn't open the next one for you — select Next yourself.
The content page has no resume button. To pick up where you left off, use Resume on My Courses — on the course's card under Your courses, or under Continue where you left off when the course is shown there — or the Recent activity panel.
Optional sections and activities never count toward your progress percentage, even if you complete them. If your course shows less than 100% but you feel like you've done everything required, check whether what's left is marked optional.
Common issues
Your course isn't marked complete — a course completes only when every required activity is done, every required quiz is passed (an attempt that doesn't pass isn't enough), and every required SCORM package is finished and, if it has a passing score, passed. Optional items don't count either way.
Where to go next
- Watch a video — what happens inside a video activity.
- Find your courses — back to the list of everything you're enrolled in.