Welcome!

Getting Your Account

TL;DR; You get into Lupo one of two ways — sign up directly (with an email and password, or with a Microsoft account on lupo.ai), or accept an invitation someone already sent you. Either way, you end up signed in with an account tied to one company.

Sign up

Go to the sign-up page and enter your email and a password (at least 4 characters — no special characters required). If you already have an account, use Log in here! instead.

Sign up form

Sign in

Enter your email and password, and optionally check Keep me logged in so you're not asked again on that device. On lupo.ai a Microsoft button sits below the form under Or log in with: — see the next section.

Sign in form, with the Microsoft sign-in option below it

Sign in with Microsoft

Selecting Microsoft on the lupo.ai sign-in page redirects you to Microsoft to authenticate with any Microsoft account — work, school, or personal — then brings you back into Lupo signed in. If no Lupo account exists for that email yet, one is created for you on the spot; there's no separate Lupo password to manage.

This option is Lupo's own, not your company's: it's shown to everyone on lupo.ai and never on a company's branded sign-in page (a white-label subdomain), where you sign in with the credentials your company provisioned. If you don't see the button, sign in with email and password instead.

The Microsoft option on the sign-in page

Forgot your password

Select Forgot your password? on the sign-in page, enter your email, and select Reset Password. Lupo emails you a link to set a new one.

Forgot your password form

Accept an invitation

If someone at your company invites you instead of you signing up yourself, you'll get an email like this one, naming the course, the company, and your role.

Invitation email, with course, company, role, and an Accept Invitation button

Selecting Accept Invitation & Open Course takes you to a page showing what you're being invited to and the email the invitation was sent to. If your account has no password yet, you set one there; if it already has one — you signed up before, or your invitation email came with a temporary password — you just confirm and you're in. See Log in from your invitation for the step-by-step.

Switch language

Select the globe icon in the top navigation to switch between the languages Lupo is translated into. Your choice is remembered for next time. A page that isn't translated into your selected language yet shows English for that page only — your choice isn't changed — and in the switcher, a language a page isn't available in is greyed out with "Not available on this page".

Language switcher open, showing English and Español

Where to go next